Refund and Returns Policy

Overview

At Feintsoccer, we prioritize customer satisfaction and strive to provide high-quality sporting goods, including jerseys and boots. However, to maintain our commitment to quality and inventory standards, we have established the following return and refund policy which is effective for 30 days from the date of purchase.

Eligibility for Returns

To be eligible for a return, items must be:

• Unused and in the original condition they were received.
• In their original packaging with all tags attached.

Non-returnable Items

Certain items are not eligible for return, including:

• Customized or personalized jerseys.
• Clearance or sale items purchased at a discount.
• Items that have been worn, damaged, or soiled.

Partial Refunds

In specific circumstances, we reserve the right to issue partial refunds. This includes, but is not limited to:

• Items that show signs of use or wear.
• Items returned after the 30-day period.
• Any item not in its original condition or that is damaged due to customer handling.

Refund Process

Once we receive your return and confirm its eligibility, we will process your refund. An email notification will be sent to you once the return has been inspected. Refunds will be credited to your original payment method within a suitable timeframe.

Late or Missing Refunds

If you haven’t received your refund within the stated timeframe, please check your bank account and contact your credit card company as processing times may vary. If you still have not received your refund, please reach out to us at {email address}.

Exchanges

Exchanges can only be made for defective or damaged items. To initiate an exchange, please contact us at {email address} and return your item to: {physical address}.

Return Shipping

Customers are responsible for all return shipping costs. Original shipping fees are non-refundable. If a refund is issued, return shipping costs will be deducted from the total refund amount. We recommend using a traceable shipping service to ensure the safe return of your items.

Need Assistance?

If you have any questions about our return and refund policy, please contact us at {email address}. Our customer service team is here to help.

Thank you for choosing Feintsoccer! We appreciate your business and hope to serve you again in the future.